Domestic Hot Water Standards, HWA Charter

HWA Charter

The HWA Charter puts in place all those elements that are required in order to ensure that hot water products are supplied in a way that they meet the terms set out in the Charter Statement. The Charter receives widespread support from heating appliance manufacturers and the suppliers of related products. It is managed and promoted by the Hot Water Association (HWA).

The HWA Charter Statement requires that all members adhere to the following:

To supply fit for purpose products clearly and honestly described
To supply products that meet or exceed appropriate standards and building and water regulations
To provide pre and post technical support
To provide clear and concise warranty details to customers

HWA Charter Member Document Downloads

HWA Charter Scheme document 2023.pdf210.78 Kb
HWA Charter Scheme Audit Procedures 2023.pdf197.49 Kb
HWA Audit Checklist - Feb 2023.pdf272.00 Kb
HWA Audit Checklist Ancilliary products - 2023.pdf274.74 Kb
HWA Brand Guidelines For Charter Members316.36 Kb
Charter Flyer295.16 Kb

HWA Charter

Quality you can be sure of. Values you can trust!

HWA Charter

HWA Charter Members